Chester Zoo

Chester Zoo is a fully accessible visitor attraction so visitors with wheelchairs, mobility scooters and limited mobility can relax and enjoy their day. Offering:

• Free disabled parking at the main entrance. Just let a car park attendant know when you arrive and they will direct you to one of our disabled parking spaces.
• Free entry for carers (see above for more information).
• Accessible pathways.
• Free wheelchair and electric scooter hire, subject to a £25 refundable deposit. Pre-booking is essential, and cannot be hired on the day. Find out more here.
• Accessible toilet facilities are available across the zoo site, including a changing spaces inside the Jubilee toilets with a hoist, adjustable bed and sink. Find our accessible facilities on our map here.
• A wheelchair lift is available at the Realm of the Red Ape house for those who will struggle to use the ramp.
• Our Lazy River Boat Trip has wheelchair access (we’re sorry but electric scooters are not allowed, however if possible we can offer the use of a wheelchair for your boat trip at the Jetty. Please head down our exit and meet a member of the team there.
• Elephant Bridge and Wooden Bats Bridge have a steep gradient so please ask if you need assistance in these areas.
• Our Wooden Bats Bridge is not fully accessible for wheelchair users, who may prefer going back over Elephant Bridge.
• Many animal habitats have multiple viewing points so let us know if you need advice about the best places to view our amazing animals